Terms of Use

Acceptance of Terms

By accessing or using the Tranquil-peak website and services, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you should not use our website or services.

These terms apply to all visitors, users, and clients who access or engage with Tranquil-peak services.

Services Description

Tranquil-peak provides executive brand development, strategic positioning consulting, and related advisory services for senior professionals and business leaders. Our services are delivered through one-on-one coaching, strategy sessions, and tailored engagement programs.

Services are advisory in nature and outcomes depend on individual application, market conditions, and factors beyond our control.

Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information during inquiries and engagements
• Participate actively in scheduled sessions and complete assigned work between sessions
• Apply recommendations in good faith and communicate challenges or concerns as they arise
• Respect confidentiality of proprietary methodologies, frameworks, and materials shared during engagements
• Notify us promptly if you need to reschedule or cancel sessions according to our scheduling policy

Engagement Terms

Specific terms for each engagement, including scope, deliverables, timeline, and fees, are outlined in individual service agreements. Those agreements take precedence over these general Terms of Use for matters specifically addressed in the service agreement.

Payment terms, cancellation policies, and refund conditions are specified in service agreements and must be agreed upon before engagement begins.

Intellectual Property

All content on this website, including text, graphics, logos, and materials provided during coaching engagements, are the intellectual property of Tranquil-peak or our licensors and are protected by copyright and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from our materials without explicit written permission. Materials created specifically for you during an engagement (such as your personal brand positioning documents) remain your property for personal use, though the underlying frameworks and methodologies remain our intellectual property.

Confidentiality

We treat all client information as confidential. Information shared during coaching engagements will not be disclosed to third parties without your consent, except as required by law or professional regulations.

Similarly, you agree to maintain confidentiality of proprietary methods, frameworks, and non-public business information shared during our work together.

Limitation of Liability

Our services provide strategic guidance and advisory support. We do not guarantee specific professional outcomes, career advancement, or financial results. Success depends on numerous factors including your application of recommendations, market conditions, industry dynamics, and circumstances beyond our control.

To the maximum extent permitted by law, Tranquil-peak and its principals shall not be liable for indirect, incidental, consequential, or punitive damages arising from your use of our services or website.

Our total liability for any claim arising from services provided shall not exceed the fees you paid for the specific engagement giving rise to the claim.

No Professional Guarantees

Brand coaching services are advisory. We do not guarantee job placements, board appointments, speaking engagements, media coverage, or specific visibility outcomes. While we provide strategic guidance to increase your positioning and visibility, ultimate results depend on your execution, market receptiveness, and factors outside our control.

Website Use

You may use our website for lawful purposes only. You agree not to:

• Attempt to gain unauthorized access to our systems or data
• Use automated tools to scrape or download content without permission
• Transmit harmful code, viruses, or malicious software
• Impersonate another person or entity
• Violate any applicable laws or regulations

Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience and we do not endorse or assume responsibility for the content, privacy practices, or terms of use of third-party sites.

Termination

We reserve the right to terminate or suspend access to our website or services at any time, with or without cause, with or without notice. Termination of specific service engagements is governed by individual service agreements.

Modifications to Terms

We may update these Terms of Use periodically. Material changes will be communicated to active clients via email and posted on this page with a revised effective date. Your continued use of our services after changes take effect constitutes acceptance of the revised terms.

Governing Law

These Terms of Use are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Any disputes arising from these terms or your use of our services shall be resolved through negotiation in good faith. If negotiation fails, disputes shall be submitted to binding arbitration in Toronto, Ontario, in accordance with the rules of the ADR Institute of Canada.

Severability

If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Contact Information

For questions about these Terms of Use, contact us at [email protected] or write to:

Tranquil-peak
287 Richmond Street West, Suite 400
Toronto, ON M5V 1X1
Canada